 What is online training?
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By 'online training' we mean a live online event with questions and answers at the end of each event. Once you are in the training room and the event has started, you will be able to see the presentation, hear the presenter and ask questions. At the start of the event, the host will talk you through how that individual event will run.
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| How does online training work?
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Participating in online training events is a simple process. Before the event, we'll send you an email with a web link to check that your PC can run the event and a link to the virtual training room. You will also need to ensure that your PC is sound-enabled. System requirements are also available on the Adobe website. Please refer to the first row if you are a delegate. Your centre might have various firewalls in place, so it's important to refer to the system requirements and consult your IT department if necessary.
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| Are online events live or recorded?
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All our online events are live, so you will need to log on at a specific time. If an event is recorded, it will say so in the special instructions.
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| How long does the training last for, and will we get a break?
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Our online events usually last for two hours. For the exact start and end times, please refer to the event details on the Event Search or, if you have already booked your place on the event, please refer to your booking confirmation. During a two-hour event you may get a five-minute comfort break; however, this may not always be the case.
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| Where do we find out the aims and objectives of the event?
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For aims and objectives, please refer to the event details on our Live Event Search.
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| Once I'm in the live online event, how do I ask questions?
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You can ask questions through the onscreen chat window. The event host will explain this Q&A feature at the start of the session. Questions will be answered live by the presenter, either throughout or at the end of the event.
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| How interactive is online training?
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Online training is often as interactive as face-to-face training, and on many occasions you will be asked to complete activities and participate in the Q&A.
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| Are online events simply a replica of the face-to-face events?
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If an online event is a replica of the face-to-face training event, it will say so in the event details.
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| Can I talk to other delegates/centres while I'm online?
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Events generally do not have microphone access. However, you will be able to type in questions and engage in discussions with other delegates. We take this approach to maximise the content of the session while making it as interactive as possible.
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| Can I join the training from home or do I have to do it at my centre?
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If you are the only delegate from your centre joining the training, you can join the training from anywhere you wish. Please make sure you have a reliable internet connection.
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| Are online events available to our students?
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At present, online events are not open to students.
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| How many colleagues can we have on one event?
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We currently offer one login per centre for all our free events. You may, however, project the session onto an interactive whiteboard to involve your whole department. Our paid-for events are open to as many colleagues from your centre as you wish. However, you (the centre) will be invoiced per individual booking. Many centres find that involving the whole department by projecting the session onto an interactive whiteboard is a more cost-effective option.
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| Is there a maximum number of places available on each online event? Why?
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Yes, we limit numbers on each online event. This is to maximise the opportunity for a valuable Q&A session.
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| How do we train the whole department/cohort?
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Delegates can gather round a computer, or you can project the session onto a whiteboard. You will need a PC or laptop with an internet connection, speakers and a projector. (You will only need a projector if you wish to involve the whole department and will be projecting the session onto an interactive whiteboard.) You won’t need a microphone, but as a single user you might want to use a headset rather than listen to the presenter through speakers.
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| What are the advantages of online training?
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Online training offers you the opportunity to train the whole department/cohort by booking a single place. There are no travel or cover costs involved, as you can join the event from your centre/home PC. Attendees will receive a recording of the event that will not be available to a wider audience. You will have the opportunity to ask questions and receive answers live.
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